Just click this link to get to one such location. But be careful you may be dinged with a $150 service fee. Or you have the wrong needle for your project. The bobbin thread & top thread need to be pulled to the back before starting the stitching 3. That link is for current models only. This is more of a problem for older sewing machines. Next check all key parts like tension, bobbin winder, etc. Related Questions1AnswerWont pickup bobbin thread when sewing.Make sure you are using a brand new needle. Next, both the bobbin and top thread are not in their correct positions. My machine won't pick up the bobbin thread. The first place you should check would be your tension settings. 3) Your bobbin falls down, almost to that soft surface you held it over. Re-insert the needle and secure by tightening the needle clamp screw. Next, remove the bobbin and bobbin case, and clean. Third, you may have threaded the machine wrong, set the tension too tight or set the stitch length to 0. To access the hook race you need to open up the needle plate. Eventually, it wears down and stops working. Generally, when the foot pedal starts to have a problem it could mean that it needs cleaning or something is stuck inside. These general tips should help you with all the different models Janome makes. Finally, check the inner wheel to see if that can help solve your problem. Even troubleshooting Janome sewing machines are not all difficult repairs that require a qualified repairman. I doubt it's the timing! The hook race is by the bobbin area so cleaning it all is the one-step fix you have open to you. I have also attended local classes (usually free) that helped me a lot. This is an issue that may be taken care of by the above information. Finally, take your sewing machine to an authorized dealer or repair shop and have them do a tune-up for you every year. There are at least 9 reasons why your Janome sewing machine is not picking up the bobbin thread. Another way to fix this problem is to turn your machine off and then on again. These can be a big help.You can also ask questions about any problems you may have in the future. If you have a computer chip inside, don’t mess with it. Simple problems require simple solutions, The first place to check would be your thread is too short. What this motion does is allow for the sewing hook to cut any thread build-up that may be causing the handwheel to stop turning. One thing you have to be careful of is voiding your warranty. Warped needle 8. Janome Bobbin Thread Not Catching. With the presser foot up and the needle properly threaded, lightly turn the hand wheel toward you as you keep hold of the needle thread to allow it to catch the bobbin thread and bring it up above the throat plate. Another cause of this problem is that the bobbin was not wound in the right direction. The inner wheel is on most older models of sewing machines. The servicing of all sewing machines are basically the same. I have also sometimes found knowledgeable people through my craft stores (Michael's or Jo Ann's). Their local stores have always been very helpful anytime I had a problem (and they do not act like I'm a dummy for asking the question) so maybe you could get help if your problem isn't solved right away. The thread is not moving down at all :( The timing is spinning, but can't catch the thread because it is not moving an inch. Janome Machine Not Picking Up Bobbin Thread? If not, replace the pedal and forget about it. Either replace the cord or tighten the connections. If cleaning is not allowed while the warranty is in effect then do not do it. If you own a computerized Janome machine don’t mess with it, just take it to the repairman warranty or no warranty. Sometimes there is something lodged in there or out of place that keeps the foot pedal engaged. The first is that you put the needle backward. Babylock-Janome-Pfaff. If you are not comfortable with handling electric wires then take it to a qualified repair shop especially if it is still under warranty. If you have done that, you may need to ask a repairman to look at it for you. If not then you are going to have to replace the pedal. On top of those issues, your needle may be bent, warped, or broken. The thread is not moving down at all :( The timing is spinning, but can't catch the thread because it is not moving an inch. It also focuses on keeping your bobbin area clean and changing the needle after 8 hours of service. If a Janome Decor Computer DC3050 isn't picking up the spool thread can it be fixed easily or is there likely to be a major problem? Save my name, email, and website in this browser for the next time I comment. Even for the hook race issues, cleaning your machine is the go-to fix first. Pull both threads to the back or reverse the bobbin and needle. This may be a temporary solution but it might help you complete your workload in a timely manner before investigating the problem further. The Janome website refers you to your owner’s manual for the right procedure to follow every time you want to service your Janome sewing machine. Some repairs are so simple all you need is a screwdriver, soft cloth, air blower, and some oil. Are you saying it is the needle that isn't moving down? That covers most thread issue and just re-thread the machine, reset the tension and stitch length to get out of that predicament. If the thread is not smooth, is uneven, has knots, or is very loose on the bobbin, it has not been threaded correctly. These are not the only issues that stop the bobbin from turning but they are the most common ones. If it does react but not successfully, then you need to clean and oil the machine. Everything else works fine. It can save you some headaches and some costs if you do. Next on the list is that you finished a previous pattern mid stitch and your machine will try to finish that stitch when you start it again. If there is an inner wheel then see if loosening that undoes the problem for you. Tug on the bobbin thread so that the thread is about 2 inches long. How old is it? Then you can try cutting the upper and bobbin threads. After that check your needle clamp if the previous solution doesn't solve the problem. Older sewing machines are easier to fix than newer ones. If you are under warranty you may be able to get a new one for free. Janome Sewist 780DC Doesn't Pick Up Bobbin Thread? This means your tension is TOO TIGHT. These are really nice machines and Janome is a very good company. The first thing you need to do is take the cover off the machine and key areas like the needle plate, etc. Or you can just go to this Janome link and find your model of sewing machine and click on the link to get access to your owner’s manual. Make sure to cut the thread under the needle plate when using this option. In this case, make sure you press the reverse stitch switch and hold it down. If it is a clutch problem see if the bobbin area is dirty and clean it. Or the bobbin is in backward. Next up is the switch itself. How to Clean Rusty Sewing Machine Easily (Helpful Guide), What Is a Spool Pin Felt Used For? Next, the bobbin may not be in its proper place or secured. You can find your older models at this link. Nelco Sewing Machine Jamming in Bobbin Area? Just unclog the jam and check your manual if you need any help here. If you do not know of a local store you can Google Janome with your zip code and find one near you or get the phone number and give them a call.